Thursday, 2 February 2012

ICT Tools To Support Collaborative Working

Six Communication Methods

Email List
Email list communication has become a part of daily life for many people, receiving updates about a favourite product, reading an online newsletter or discussing new approaches. Creating an email list allows one newsletter to be sent to a group of people electronically as this minimises down on time, printing and postage. An email list is kept on the internet rather than a person's computer; this allows it to be accessible from anywhere. People from the email list are able to subscribe themselves to an email list or even unsubscribe themselves off it. Because the list is on the internet, it is easy for the newsletter to be run by a small team of editors to rotate and for the list to be used from different locations. Modern email list systems can receive messages in plain text format, or HTML format which allows images and text formatting for web pages. The benefit of email lists is that they can quickly and effectively distribute messages to a large number of people who have clearly requested to receive the information, known as subscribers. Email lists are also an essential part of commercial E-Marketing. E-Marketing is an excellent way of promoting products, services and events to customers, business prospects, members and suppliers who have explicitly requested to receive such email messages. Email list is good for collaborative working as it makes efficiency savings through sharing costs and also Share knowledge and information. Here I have added a link of an example to what an email list is.
http://www.marksandspencer.com/gp/subscription?ie=UTF8&intid=gft_email&pf_rd_r=0JFNEKBNHPG9G6XZPSMB&pf_rd_m=A2BO0OYVBKIQJM&pf_rd_t=301&pf_rd_i=0&pf_rd_p=214724027&pf_rd_s=footer-2

Email Group
Email groups are a development of simple email lists. Creating an email group allows networks of people to contribute in a many-to-many exchange of emails. For example when one person from the group sends a message to the email address of the group, it is also automatically sent to all group members. Email groups range from small private groups to large public groups with several hundred members. For example Charity Web Forum, The Charity Web Forum is an email group originally set up to facilitate charities' sharing information and knowledge about the subject of the web. Most postings are from new or less experienced web staff. Email group is good for collaborative working for example as it is a good way for new or less experienced charity staff to get information and share learning, the instant emails allow for lively discussions. Additionally you could have set up an email group for collaborative working with automated electronic mailing lists.

Electronic mailing lists are usually fully automated through the use of special mailing list software which is set up on a server that is capable of receiving email. Incoming messages sent to the server address are processed by the software, or are distributed to all email addresses subscribed to the mailing list, depending on the software. For example businesses sending out promotional newsletters have the option of working with whitelist mail distributors, which agree to standards, should any of the opt-in subscribers complain, in exchange for their agreement and agreement to prohibitive fines, the emails sent by whitelisted companies are not blocked by spam filters, which can often reroute these legitimate, non-spam emails.

Virtual Learning Environment (VLEs)
Virtual Learning Environment (VLEs) are systems which support learning and collaborating activities and usually are accessible online to registered members. They support communication between students and tutors, between students and students or across student groups through real time chat and online discussions tools. Students can use these facilities to build upon their current knowledge and create new ideas through online debate and discussion. Other communication tools contain online calendars, diaries or timetables. These can provide an overview of key events during courses and might also include submission dates; the calendar can also be linked to other areas within the VLE, such as course content. However some VLE’s may have email facilities which can be used for communicating on a one to one or one to many bases. Using an email system within the VLE has the advantage of keeping messages about the course separate from other email communications. Students can submit assignments within VLE. This can be set up to indicate the time and date of submission. Assessment marks can be released to students online. It can make a difference to students in any category may learn best by being able to watch a video, or by interacting in a virtual environment instead of in the classroom, or by repeating their learning process at their own pace. One of the disadvantages is that you would need a computer to gain access. Virtual Learning Environment (VLEs) provides a wide range of tools for allowing communication between members, including;
  • Connection to the project team from any Internet enabled machine in the world 
  • Sharing resources 
  • Digital communications in forums and chatrooms 
  • A central place for project matters
There are tools that can support collaboration within students, for example, the file upload facilities in a VLE allow tutors and students to share resources by moving learning materials such as articles, notes, images, PowerPoint files into the VLE.


 This is an image of how my college's VLE looks like.

Intranet
An internet is a network which is restricted to certain users, usually with one company. You can allow files to be shared, storing them in a central area for authorised users to access. An intranet is a computer network that uses the same technology as the internet but is restricted certain users. A business may have an internet which is only available to their employees. This is an internal, secure environment which operates using a local area network (LAN), business use intranet to help collaborative working by sharing information so that it will be read by everyone. Advantages of the intranet are that it has fast communication; you can communicate in a fraction of second with a person who is sitting in the other part of the world. It is time saving because there is no need to maintain physical documents such as manuals, application forms, and internet phone list. A disadvantage is the cost of intranet is very high but has lots of advantages after implementing. Intranets can host many websites and provide extended communications and collaboration.  The benefits are productivity, speed, communications and collaboration. When I use the student intranet it helps me as it has key information related to my course and support materials for each of my units that I am doing. This is really helpful as I can access this from anywhere from college or even from home.


This is an image of how my intranet looks like.

Instant Messaging (IM)
Instant Messaging (IM) is real time communication between two or more people which is based on typed text. The text is transmitted through computers connected over the internet. Instant messaging uses tools like Microsoft Live Messenger, AOL and Yahoo, most of which are free; many programs require users to create a screen name so that the user can be identified by others.  Instant messaging is frequently used in the workforce as a fast way for employees to communicate with each other. Instant messaging is similar to chatting in a private chatroom, although anybody can join the conversation. Instant messenger allows only people that the user has invited. People using instant messaging can create lists of groups to keep people separated keep track of welcome guests. This also sends an alert that pops up on the computer screen when a new message is received. There are some risks related with instant messaging such as computers catching viruses, personal information being stolen. However, these risks can be avoided when the proper protections are followed.  
  • Security risks, such as messaging used to infect computers with spyware, virus, Trojans and worms.
  • Inappropriate use. 
  • Potential loss of company data.
The difference between email and instant messaging is that email is short for Electronic Mail and the mail is communicated from the sender’s computer to server and from there to the recipient’s server, where it can be viewed or downloaded. Instant messaging and needs the users to be logged in to the same server, where messages are delivered instantly. Email may be read independent of the software that was used to create it whereas the instant messaging requires the users to use the same software. Emails may only be read as and when the recipient downloads and views it whereas in with instant messaging the messages are displayed on the receiver’s computer instantly.

Online Whiteboard
Online whiteboard is like a classroom whiteboard or chalkboard, it is a blank surface or space on which to draw and write. Using your computer mouse as the chalk, you can write on the blank whiteboard for others to see. This allows users to write messages to each other, including drawing pictures which can be useful when discussing designs and ideas. An example of this is ‘http://www.scribblar.com’, which allows you to ‘scribble’. For example with this for collaborative working you can draw a design for people in your group to view or which they can use later and even edit if there is anything they might think that is wrong or even to improve, this can also be used to draw out mind maps. Other examples such as flow chart, organisation chart, network diagram, EE diagram, floor plan, comics, sports play and marked up picture. Whiteboards allow collaboration between students in a range of subjects. Disadvantage is that it can be quite expensive, online whiteboards are more expensive than traditional whiteboards and projector screens. For example if a business group have come up with a new idea for a product they can draw this using the online whiteboard then another member of the group can edit the drawing or even add new features to the product. One of the functions about online whiteboard programs is that it is frequently used by businesses and schools that manner training through online services. They allow leaders to demonstrate in the direction of remote groups just as they would in a classroom or conference setting. As there are online whiteboards that cost, however there are also some free ones that people can download and use them on their computer. I will prove a link in which where people can download these whiteboards from.
http://www.emergingedtech.com/2010/04/6-free-online-interactive-white-boards/

Online Collaborative Organiser
An online collaborative organiser is like a shared diary where users can organise all their events such as meeting s. Most diary programs will allow users to give permission for others to view their appointments. This can be useful when trying to organise meetings with several different people. Microsoft Outlook and Google Calendar have this type of facility. An advantage is that it saves people having to travel to get to the meetings, in case of being late; these applications also allow the collaborators to attach file and photos. This is suitable for business as they can use these features to make their business more professional. Disadvantage can be that you may not get to see people as much face to face. An example can be that when a business is holding a meeting the person organising the meeting will can set it up through an online collaborative organiser and can ask who can be available to attend the meeting. This is great as it can save more time but users must always update their dairies. 

These are ICT tools that can be used collaboratively to carry out a range of simple project management functions. The applications allow collaborators to have a central page that holds to-do lists, implementation notes, photos and attached files. Collaborative organisers like ‘Backpack’ are available in a limited free form such as simple scheduling, share files and track people's time, without having to download any software. ICT tools use collaboratively to carry out range of simple project management functions. The applications allow collaborators to have a central page that holds to-do lists, implementation notes, photos and attached files. Collaborative organiser like Backpack is available in a limited free form. BaseCamp is a web based collaboration tool. Which makes it possible for group communication with collaborators, assign to dos and tasks, post messages and gather feedback. This also allows them to organise simple scheduling, share files and track people’s time, without having to download any other type of software.

2 comments:

  1. good work - i have to read it to ensure it meets the criteria - make sure that your team mates visit - get their email addresses and specifically invite them

    ReplyDelete
  2. Ok - very good start - some revisions needed to ensure achievement at merit:
    1) emaillist/group - you need to talk about both and make the distinction - why have a distribution list - emarketing? give an example. talk about your use of the email group and how you set one up
    at all times explain how each one is used for collaborative working
    2): VLE - look at our VLE and all the tools that exist. reflect this in your explanation.
    3): Instant Messaging - lacks an exaple of how and where and why it is used - how is it different from email?
    4): Online whiteboard - needs an example
    5): Online collaborative orgnaiser. - expand on this as it's a bit more than a shared diary - see link for further development

    http://www.ncvo-vol.org.uk/advice-support/ict/publications/ict-tools-to-support-collaborative-working/online-collaborative-organiser
    Again give an example or two.

    ReplyDelete